FAQ
MY ACCOUNT & MY ORDERS
Q. Do I have to register or have an account for shopping on barworldindia.com?
Technically, you don’t have to. You can shop for Barworld’s unique range by being a guest. But, without being pompous, we really feel that you’d return to our site for more. And that’s when an account will come in handy with features like:
- My Orders to view your past orders
- My Cart to view the products you’ve loved but not yet purchased
- Recommendations for you: This is an exclusive feature. We analyse your choices and selections to offer you recommendations, so that your search for what you wish for is faster and easier.
Q. What is ‘My Account’? How do I update my information?
A. My Account is your own, personal space on Barworld. It gives you a one window view of all your transactions and helps you keep a track of your orders as well. Not that tracking is important as we ensure that we stick to our commitments of delivery dates, unless there’s a divine intervention!
My Account gives you the freedom to:
- Edit your personal data: Just click on ‘Edit Profile’, make changes in your address, contact number, email addresses etc. and submit.
- Change your password: We understand that some things are better kept as secrets. But if you’ve shared the password to Barworld Website, we suggest you change it in time.
Q. Forgot your password? Or the password doesn’t seem to work?
A. No worries at all! Just reset the password in a few simple steps:
- Click on ‘My Account’
- Click on the ‘Forgot your Password’ link displayed on the page
- Enter your registered e-mail id and you will receive a link to reset your password in your inbox.
Q. Forgot your password? Or the password doesn’t seem to work?
A. No worries at all! Just reset the password in a few simple steps:
- Click on ‘My Account’
- Click on the ‘Forgot your Password’ link displayed on the page
- Enter your registered e-mail id and you will receive a link to reset your password in your inbox.
Q. Not sure if your order is confirmed?
A. Visit ‘My Account’ section and check ‘Confirmed Orders’ – all your confirmed orders are stacked in there. Additionally, we will also send you a mail with all the details of your confirmed order.
Q. How can I check the status of my order?
A. We’re sorry you had to do it! Just visit ‘My Account’ section and click on ‘My Orders’
Q. Can I change the Shipping and Billing Address?
A. Totally! We understand that some people change their addresses faster than a migrating bird. So, log on My Account and edit or add a new address.
Q. Can I cancel my order?
A. But why? Are you not happy with what we offer? Have we missed out something? Do let us know at sales@barworldindia.com And yeah, you can cancel your order before it is processed and shipped. Once the order is shipped from our warehouse, it cannot be cancelled. But don’t worry; you’ll love what you’ve received.
Q. How can I return my order?
A. Not happy with the purchase? No problem. We make sure that the return process is as simple as possible. Just login to your account and go to the RMA section. You will find all your orders under this section. Just select the order you wish to return and submit your request. Our team will contact you in 24-48 hours.
Q. How do I confirm the Cash on Delivery (COD) order?
A. Once you have placed your order successfully, you will receive a call from our team to confirm your order. Alternatively, you may also call us on +91 22 2624 4546 and confirm your order, we’ll be grateful.
Q. Can I order a product that is ‘Out of Stock’?
A. Unfortunately, products listed as ‘Out of Stock’ are not in stock and thus, not available for purchase. However, we can notify you when the product is available. Kindly hit ‘Notify me’ on the product page or mail us at customercare@barworldindia.com
MY ACCOUNT & MY ORDERS
Q. How do I pay for my purchase?
A. You can pay for your purchase through Internet Banking, Credit Cards, Debit Cards, PayTM or Cash On Delivery modes. Rest assured, we follow highest standards of security and our trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. For payments through Credit or Debit Cards, you can pay with Visa, MasterCard, Maestro and American Express Credit/Debit Cards in India and 21 other countries.
Q. What is Cash On Delivery (COD)?
A. COD gives you the freedom to pay once your order is delivered to you, without making any advance payment. Just remember that we only accept Indian Rupees. Tendering exact change is appreciated.
Q. How do I pay using a Credit/Debit Card?
A. We accept payments made by Credit/Debit Cards issued in India and 21 other countries.
CREDIT CARDS
We accept payments made using Visa, MasterCard and American Express Credit Cards. To pay using your Credit Card at checkout, you will need your card number, expiry date and the three digit CVV number (found on the flipside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D secure password to complete the payment.
DEBIT CARDS
We accept payments made using Visa, MasterCard and Maestro Debit Cards. To pay using your Debit Card at checkout, you will need your card number, expiry date (optional for Maestro cards) and the three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.
Q. Have we missed out a question?
A. Email us at customercare@barworldindia.com and we’ll answer your question at the earliest. You may also call us at +91 22 2624 4546